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Vacancy Position in Rotterdam School of Management, Erasmus University, China Office, Chengdu

Updated : 2015-07-13

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Time: 2015-07-13 10:39-10:39

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Rotterdam School of Management, Erasmus University (RSM) is the business school of Erasmus University Rotterdam (EUR). It is internationally recognized for its excellence and innovation in management education and research and is particularly well known for the development of international business leaders. RSM offers a broad portfolio of Bachelor, Master, PhD, MBA and Executive Education programmes, and is consistently ranked in the top tier of European business schools according to the Financial Times.


For our pre-experience and post-experience Recruitment & Admissions departments, an opportunity has arisen for a Senior Representative (M/F) – 40 hours (1,0 Full-time equivalent) in the RSM China Office Chengdu in Chengdu, Sichuan province, People’s Republic of China (PRC).


Job position

The main objective of the RSM China Office Chengdu is to set up and coordinate RSM student recruitment activities in the PRC, including substantial Chinese web presence. Thus, a significant increase of enrolment by attracting high quality Chinese students on behalf of the Bachelor programme International Business Administration (IBA) and our 14 Master (MSc) programmes. If successful, the focus of the Senior Representative will be expanded to include our 3 post-experience MBA programmes (International Full-time MBA, Executive and Global Executive OneMBA).


The Senior Representative predominantly works independently but virtually within the recruitment and admissions teams of the above mentioned programmes which are based in Rotterdam. The Senior Representative works closely with the admissions and recruitment professionals of RSM, the RSM Corporate Marketing & Communications team, the RSM Corporate & Alumni Relations office, local representatives and alumni and with various national and international external stakeholders. The Senior Representative reports to the Director Recruitment & Admissions, BScIBA & MSc.


Goal of the job

In general the Senior Representative is responsible for preparing and executing the recruitment and admissions strategy of RSM within the PRC.  He/she supports both the Recruitment and the Admissions teams in their day-to-day challenges to deliver against future targets in a continually changing environment.    


The activities for which the Senior Representative will be responsible are diverse and are related to the recruitment of talented students and suitable candidates for our pre-experience programmes as well as more admission related work like evaluating candidates. This position also involves strengthening the RSM Chinese alumni network, mostly through networking activities.


Responsibilities

• Preparation of a recruitment plan for the Chinese market including online and social media

• Implementing an ‘Engagement Strategy’ as well as a ‘Conversion Strategy’

• Organizing and executing (online) recruitment activities in Western China

• Providing excellent customer service as well as accurate and timely advice to prospective students regarding RSM’s pre-experience programmes

• Contributes actively to the continuous development of the recruitment and admissions process

• Preparation of an alumni engagement programme

• Being the liaison between RSM and local stakeholders

• Working closely with the RSM representatives in the PRC


Education

Higher professional or academic degree.


Experience & Skills

• Strong client focus; has demonstrable experience of providing first-class customer services

• Fluent in Mandarin and excellent verbal and written communication skills in English

• Well-organized, detail-oriented and efficient

• Strong interpersonal skills, good networker, commercial aptitude

• Team player

• Prior working experience – at least 3 years – preferably within ‘customer service or sales’

• Good working knowledge of SEA, SEO, Social Media and CRM  

• Effective communication skills to handle routine enquiries and regular liaison with faculty members, senior staff and students, in English

• Chinese background

• Ideally an RSM alumnus


Core competencies

• Managing customer relationships

• Delivering business results

• Working in virtual teams

• Project management

• Providing excellent customer service

• Attention to detail

• Anticipating and adjusting to change

• Demonstrating flexibility


Offer

We offer a challenging job with a salary which consists of a fixed as well as a variable component. The maximum fixed annual full-time salary for this position is 60,000 RMB gross depending on background, experience and credentials. The variable component is defined based on the performance with a maximum of 60,000 RMB.


As the Senior Representative will mainly work at the Guanghua (city centre) campus of Southwest University of Finance & Economics (SWUFE), we expect our new colleague to reside in or close to Chengdu. The Senior Representative will be employed on local conditions.


Applications

If you see yourself as the person who qualifies for this position and have the desire to work for a research-based business school which offers ground‐breaking research and education, furthering management excellence, please send your CV and cover letter by e-mail in English to Mr. Arnoud Monster, Director Recruitment & Admissions at Rotterdam School of Management, Erasmus University.  The application deadline is 31 July 2015.


Please note that a selection interview will be part of the candidate selection process.


E-mail address: amonster@rsm.nl

Applicants must be legally eligible to work in the People’s Republic of China.

To learn more about our organization please visit our website at www.rsm.nl

Acquisition with reference to this advertisement will not be appreciated.

 

伊拉斯姆斯大学鹿特丹管理学院(RSM)是位于鹿特丹伊拉斯姆斯大学(EUR)的商学院,其在管理学教育和研究上的优异表现和创新受到国际公认,尤其知名于国际商界领导的发展。鹿特丹管理学院提供了本科、硕士、博士、MBA和高管培训项目的广阔选择,根据《金融时报》的报道,鹿特丹管理学院一直排名于欧洲顶级商学院行列。

为开展本学院的招生工作,鹿特丹管理学院中国办公室(四川省成都市)现有一高级代表的工作岗位,男女不限,每周工作40个小时(全职)。

工作职位:

鹿特丹管理学院中国办公室(成都)的主要目标是建立和协调中国的鹿特丹管理学院招生活动,包括大量、充实的网络展示来为国际商业管理(IBA)本科项目和14个硕士项目(MSc)招收高质量中国学生。如果成功的话,高级代表的工作将会扩大到包括我们的3MBA预科项目(International Full-time MBA, Executive and Global Executive OneMBA)。

高级代表主要进行独立工作,但实际上属于上述项目的鹿特丹招生办公室团队。高级代表需要与鹿特丹管理学院招生专业人员、鹿特丹管理学院企业营销及通信团队、鹿特丹管理学院企业及校友关系办公室、本地代表及校友和国内外造访者密切合作。高级代表还需要向本科(BSc)及硕士(MSc)招生录取办公室主任汇报工作情况。

工作目标:

高级代表总体上负责鹿特丹管理学院在中国招生录取计划的准备与实施工作,需要在不断变化的环境下支持招生与录取团队的工作。

高级代表负责的活动是多样化的,均和高质量学生、预科项目的合适人选的招生以及其他如评估人选等录取相关工作有关。本职位还包括加强鹿特丹管理学院中国校友关系网络的工作,主要通过关系网络联络活动进行。

工作职责

·         包括网络及社会媒体在内的中国市场招生计划准备工作;

·         进行“沟通策略”与“转变策略”;

·         中国西部地区招生活动的组织与执行(在线)工作;

·         能够提供优质的客户服务,准确、及时地给参加鹿特丹管理学院预科项目的学生提供建议;

·         积极地为招生与录取进程的发展做出贡献;

·         校友联络项目的准备工作;

·         作为鹿特丹管理学院与本地相关者的联络人;

·         与鹿特丹管理学院在中国的代表密切合作。

教育水平:

高等专业或学术学位

技能与经验要求:

·         以客户为中心的强烈意识;可证明具有能够提供高水平客户服务的经验;

·         普通话流利、英语口语及书面沟通能力极佳;

·         组织能力强,工作高效、注重细节;

·         较强的人际交往、沟通与商业能力;

·         有团队协作精神;

·         有三年以上工作经验(最好是在客户服务与销售方面);

·         精通SEASEO、社交媒体与CRM操作;

·         具有有效的英语沟通技巧,能处理日常事务以及与教学人员、资深工作者和学生的日常联络工作;

·         具有中国文化背景;

·         若是鹿特丹管理学院的校友,则更佳。

核心竞争力

·         管理客户关系;

·         达到业务成果

·         在虚拟团队工作

·         项目管理;

·         提供优质的客户服务;

·         注重细节;

·         预期并适应变动情况

·         工作处理具有灵活性

工作待遇:

工作薪资包括固定工作和绩效工资两个部分。根据工作背景、经验和学历,固定工资的年薪最高为60,000元人民币。绩效工资部分取决于工作表现,最高为60,000元人民币。

由于高级代表将主要在西南财经大学光华校区工作,我们希望新同事能够住在成都或附近。高级代表将会受聘于本地的条件。

职位申请:

如果认为个人条件适合本职位并有意愿就职于鹿特丹管理学院——一所进行突破性研究和教育的研究性商学院,请通过邮件发送您的个人简历(CV)和求职信(cover letter伊拉斯姆斯大学鹿特丹管理学院招生录取办公室主任Arnoud Monster先生。职位申请截止日期为2015731日。

在候选人甄选过程中,负责人同时将会有选择地进行面试。

邮件地址:amonster@rsm.nl

申请人必须符合在中国工作的法定条件。

欲进一步了解我们,请访问网址www.rsm.nl

请勿仿照本招聘信息进行其他宣传。