Title: 'From local to global optimisation: adopting a systems approach to supply chain management'
This session will demonstrate how key seminal developments in operations and supply chain management marked paradigm shifts in thinking, from local to global. This took on different forms to meet the needs of different environments and include Total Quality Management, Six Sigma, Lean Management and the Theory of Constraints (TOC). However, with each approach the focus shifted from sub optimisation, centred on local cost and efficiency, to a systems perspective centred on variability and/or flow. Classic operations management (OM) games and exercises are introduced to illustrate this perspective, linking underlying OM laws to established theory and practice. We conclude with three coordinated strategies that are shown to embody this shift in thinking, illustrating through case analysis how these coordinated strategies can be used in developing improvement opportunities.
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